Document 2042
 DOCN  M94A2042
 TI    HIV/AIDS treatment information dissemination using a toll-free hotline.
 DT    9412
 AU    Mark F; Project Inform, San Francisco, CA 94103.
 SO    Int Conf AIDS. 1994 Aug 7-12;10(1):394 (abstract no. PD0182). Unique
       Identifier : AIDSLINE ICA10/94370533
 AB    The Project Inform Treatment Hotline provides callers with up-to-date
       HIV treatment and disease-related information, so that people with HIV
       infection, along with their medical provider, can make informed
       decisions regarding their health. The Project Inform Hotline was set up
       in 1987 with a home phone to answer questions about different AIDS
       treatments and related opportunistic diseases. Because of rising demand,
       national toll-free lines and local phone lines, were established. A
       program was set up to train volunteers to answer treatment related
       questions regarding HIV disease. Information provided by the Project
       Inform Hotline is in both oral and written form. Supplemental written
       information is usually mailed to the caller. Calls to the Project Inform
       Hotline have increased to over 50,000 annually. There is toll-free
       access to the Hotline from all 50 states and Puerto Rico. There are
       approximately 65 volunteers available to answer calls. Hotline hours
       have been expanded to six hours a day, six days a week. Hotline
       trainings occur every four months to maintain staffing on the hotline.
       As people with HIV infection become more involved in their treatment
       strategies, the demand for more and better information grows. Project
       Inform, its Hotline, and its Information Department, continues to work
       on providing free, unbiased and quality information to anyone who calls.
       Project Inform is a private non-profit organization; because of over 175
       highly motivated volunteers the organization has been able to keep pace
       with the demand to produce, update and disseminate HIV/AIDS treatment
       information.
 DE    Acquired Immunodeficiency Syndrome/*THERAPY  *Hotlines  Human  HIV
       Infections/*THERAPY  *Information Services  *Patient Education  United
       States  Voluntary Workers  MEETING ABSTRACT

       SOURCE: National Library of Medicine.  NOTICE: This material may be
       protected by Copyright Law (Title 17, U.S.Code).